Need help? You've come to the right place.

Whether you have questions about your order, product maintenance, or anything else, here you'll find clear answers to frequently asked questions about the Vrooomy® method.

I can't find the license plate, what should I do?

The license plate and/or driver's license are located on the outside of the box, in a plastic sleeve on the side. First, check all sides. Can't find it? Then send us photos of all sides of the box. We'll contact you as soon as we've reviewed the photos.

Do the products still need to be assembled?

Almost all of our products are delivered as a kit, but don't worry, with the included manual and clear assembly instructions, everything is easy to assemble.

Are the vehicles waterproof?

Unfortunately, our products aren't fond of water adventures. So don't leave them out in the rain or ride through deep puddles. A few drops won't hurt, though!